Shipping and Delivery

Dejay Crackers is dedicated to ensuring the satisfaction of our customers. We strive to provide prompt shipping services, aiming to deliver your order as quickly as possible. Please take into account any holidays that may affect delivery times. We also offer same-day dispatch.

1. Shipping & Delivery

All orders for our products are shipped and delivered within 0-1 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If there will be a significant delay in the shipment of your order, we will notify you via email.

2. Wrong Address Disclaimer

Customers are responsible for ensuring that the shipping address entered is correct. Please contact us immediately if you believe you have provided an incorrect shipping address.

3. Undeliverable Orders

Orders returned to us as undeliverable due to incorrect shipping information are subject to a restocking fee determined by us.

4. Lost/Stolen Packages

Dejay Crackers is not liable for lost or stolen packages. If your tracking information indicates that your package was delivered to your address but you have not received it, please report it to the local authorities.

5. Return Request Days

Dejay Crackers allows returns within 15 days. Please note that items should be returned unopened and unused.

6. Out of Stock Item Process

In the event of out-of-stock items, Dejay Crackers will prioritize available items for shipment and send remaining items when they become available.

7. Import Duty and Taxes

When dealing with Dejay Crackers, you have the option to pre-pay import duties and taxes, which will be included in the order price.

8. Acceptance

By accessing our site and placing an order, you accept the terms of this Shipping Policy.

9. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

Dejay Crackers

Address: No.127, Redhills Road, Villivakkam, Chennai – 600049
Care of raja: 3/1358- A, Old PRC depot sivakasi, 626189

Email: dejay1635@gmail.com

Phone Number: +91 8610428029, +91 8754669977